Frequently asked questions

Family cards are issued to large and disabled children, regardless of age, to families who are caring for or caring for them.

A large family is a family with 3 or more children, adopted or foster children under the age of 18.

Large families include children under the age of 24 who are not in employment, have no children of their own and are studying in a comprehensive school, a vocational school under a formal education program, or in a higher education institution under a full-time study program.

As a member of a large family, an adult child remains in a general education school until September of the year traditionally the beginning of university or vocational education.

A large family can have two parents or one parent. If the couple is divorced, the parent who has 3 or more children living with him / her is left with the status of a large family. A family with children from previous marriages, where there are 3 or more children in the family, regardless of the marriage in which the children were born, is also eligible for the card.

It is important that only the parent with whom the child lives by court order or parental consent is entitled to a Family Card and, in general, at least 3 children are raised in the family.

A family caring for a disabled person is a family where a person who is legally incapacitated in a particular area and who has custody in that area resides with the guardian designated by the parent. There is also a family with a child, stepchild or foster parent with a disability or 55%. and lower working capacity.

If I am caring for or caring for a disabled close relative (mother, father, sister, brother), do I have a Family Card?

A family caring for a disabled person is one in which:

One parent is appointed as the guardian of the incapacitated person (guardian of the incapacitated adult child);
Parents take care of a disabled adult, minor, adopted child or guardian living together with one another.

This means that a Family Card is not issued in the care or care of a close relative other than a child.


Updated: 08/21/2019

You can check what discounts are provided with the Family Card at www.seimos-kortele.lt and you will recognize the discount locations by a special Family Card badge.

Discounts on goods, services and events are granted by Family Card Partners – private and public companies and institutions.

Some discounts will be long-term and last for up to 3 or 6 months, and other one-time discounts, which are listed on the website www.seimos-kortele.lt as “Hot Deals”. These could be discounted tickets or other similar one-off offers.


Updated: 08/21/2019

Yes, your family is entitled to a Family Card because the law does not specify in which country your child should go for general education or formal vocational education or training, or in which country he or she should follow a full-time degree program at a higher education institution.


Updated: 08/21/2019

The application can be completed on the website www.spis.lt, in writing (the application form can be found on the website www.seimos-kortele.lt) and sent to the Social Services Supervision Department by post, A. Vivulskio str. 16, 03115 Vilnius, or to be delivered direct to the Department.


Updated: 08/21/2019

The application shall be accompanied by documents relating to personal data not contained in the State and departmental registers or in the State information system (depending on the specific family situation):

a copy of the adult applicant’s identity document,
a copy of the judgment establishing the residence of the child or children if the parents are divorced,
a copy of the decision relating to the appointment of the guardian, the guardian in the event of the custody of the child or children,
a copy of the court decision on the adoption of the child or children,
a copy of the certificate of the educational institution providing basic, secondary, vocational and higher education full-time study program, if the child is of age but studying.

Copies of the documents must be certified either by notaries or elders. According to the law, elders in the territory served by the eldership perform notarial acts for the residents free of charge, testify to the authenticity of the copies of documents and their extracts.


Updated: 08/21/2019

The application shall be accompanied by documents relating to personal data not contained in the State and departmental registers or in the State information system (depending on the specific family situation):

a copy of the adult applicant’s identity document,
A copy of the certificate issued by the Disability and Work Ability Assessment Service regarding the level of work capacity of the minor child under guardianship or of a disabled child under guardianship;
Copy of the certificate of special needs assessment issued by the disabled person;
a copy of the judgment appointing a guardian, guardian, if the child or children is under guardianship, custody,
a copy of the court decision on the adoption of the child or children,
a copy of the court decision concerning the incapacity of a child under guardianship in a particular area and the appointment of a guardian or guardian, as well as the determination of the minor’s place of residence;
a copy of the judgment establishing the residence of the child or children if the parents are divorced;
certificate of the declared place of residence of the family members (when the disabled child is of legal age and lives with his / her parents).

Copies of the documents must be certified either by notaries or elders. According to the law, elders in the territory served by the eldership perform notarial acts for the residents free of charge, testify to the authenticity of the copies of documents and their extracts.


Updated: 08/21/2019

Municipal social workers assisting individuals in applying for social assistance can, within their competence, advise individuals and assist in filling in applications and verifying what particular data is not available in state and departmental registers or state information systems.

If municipal employees with access to the www.spis.lt system make sure that the family meets the requirements for Family Card holders, then no additional copies of the documents need to be attached to the application.


Updated: 08/21/2019

Whether the child is employed or self-employed is checked at the state and departmental registers on the day of the application, so there is no need to provide proof of this.


Updated: 08/21/2019

At this time, there is no way to update Family Card details after an online application has been submitted. In this case, the applicant should contact the Department of Social Services Supervision from the email address on his / her www.spis.lt account for adjustment of the application.


Updated: 08/21/2019

A family card is issued to a family when three or more children are actually living in the same family. If two children live with dad and mother in one family and a third child with his mother in another family, then the family is not considered to be abundant despite having three children, one of whom pays maintenance.


Updated: 08/21/2019

A family card is issued to a family when three or more children are actually living in the same family. If two children live with dad and mother in one family and a third child with his mother in another family, then the family is not considered to be abundant despite having three children, one of whom pays maintenance.


Updated: 08/21/2019

A guardian on duty is not entitled to a Family Card because he is not a legal representative of the child. Please note that the on-call guardian does not look after the child but cares for it and receives a fixed reward.


Updated: 08/21/2019

In the event of a lost or accidentally damaged Family Card, a new application for a new card may be made. This can be done either online at www.spis.lt or by submitting a written request to the Department of Social Services. If lost or accidentally damaged, a new Family Card is issued free of charge. However, if the Family Card is damaged by intentional acts, the new one will have to be paid for from the personal funds.


Updated: 08/21/2019

One Family Card is issued free of charge to the family, showing the names of all members of the family. If there are more than 6 persons in the family, two Family Cards are issued free of charge.


Updated: 08/21/2019

If another child is born, a new card may be requested. The card is made and downloaded free of charge.


Updated: 08/21/2019

The family card is valid for 5 years from the date of manufacture, but no longer than the cardholder is entitled to.


Updated: 08/21/2019

Yes, a Family Card can be used by any family member whose name is listed on the card. You will need to present your ID (passport, driver’s license, pupil’s, student’s, disabled’s certificate).


Updated: 08/21/2019

The family card is produced and shipped within 30 working days of confirmation of eligibility. If applying for a card was not done online but in writing, it may take a little longer to produce and send the card.


Updated: 08/21/2019

If the Family Card has not reached the family within 30 working days of the card being confirmed and has been returned to the Department of Social Services, it is advisable for the family to write a letter to the Department of Social Services from the email on www.spis.lt indicating the circumstances and address. If the address above was correct, you should complete a new request.


Updated: 08/21/2019

The card is activated the first time it is used to get the discount.


Updated: 08/21/2019

The e-mail is for informational purposes, but you must read the privacy policy if you wish to make inquiries or requests online.


Updated: 08/21/2019

The next time you log in to the www.spis.lt system, you will be asked again if you accept the privacy policy. Once you accept, you will continue to use the Services.


Updated: 08/21/2019

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